MOAT METRICS PRIVACY CENTER

MOAT METRICS PRIVACY CENTER

MOAT METRICS PRIVACY CENTER

Protecting your data,
respecting your privacy.

Protecting your data,
respecting your privacy.

Protecting your data,
respecting your privacy.

Moat Metrics Privacy Policy

Effective Date: June 19, 2024 
Version Number: 1.0

 

ABOUT THIS POLICY 

Moat Metrics values your privacy and the protection of your personal data. This policy (“Policy”) explains how Moat Metrics, its affiliates, subsidiaries or related companies, (collectively, “Moat”, “Moat Metrics”, “Company”, “our”, “us,” or “we”), collects, uses, shares, transfers and processes data collected from or about you.  

Personal Data” is any information that can be used to directly or indirectly identify an individual or that can be reasonably expected to link to an individual. This can include items such as name, address, telephone number, credit card details, email address, ID number, Internet Protocol (“IP”) address of an electronic device used by an individual, or other identifying code (even absent of other identifying information). Statistical and non-identifiable metric data are not considered Personal Data.  

The Moat Metrics subsidiary, affiliate or related company with which you interact is, where applicable, the data controller (or equivalent under applicable law) responsible for the processing of your Personal Data. This Policy governs the collection, use, and disclosure of personal information specific to the moatmetrics.com page.  

 

SCOPE 

This Policy describes the types of Personal Data that we may collect, process or disclose about you and how you may govern this processing by exercising applicable legal rights. This Policy applies to both online and offline information collection, including your use of websites or subdomains operated by us, any mobile applications, when we provide products and/or services to you or notify you about prospective items of interest and in other situations where you interact with us in-person, by telephone or by mail where this Policy is posted or referenced.  

There may be occasion where you have been provided with a circumstance-specific privacy notice that is separate from this policy, such as privacy notices for specific activities such as Recruitment. To the extent you were provided with a different notice, those notices apply and govern our interactions with you. If you provide Personal Data about parties other than yourself, you are responsible for ensuring 102their knowledge of how we will process their personal data, and, where applicable, obtaining any necessary consents required in advance. 

We are committed to processing Personal Data in accordance with applicable laws. Please note that if you do not wish to provide your Personal Data to us, some products and/or services may become unavailable to you. Your use of any or all these platforms indicates you have been notified of our collection, use, transfer, and disclosure of your information as described in this Policy to the extent permitted by applicable law.  


YOUR INFORMATION 

We connect with individuals for many different reasons. Those interactions may result in us directly or indirectly gaining access to Personal Data about you. The below table summarizes how we may collect, process, and use Personal Data, our legal basis for processing your information, and the potential recipients of your information. Please note, not all instances may be applicable in all circumstances.  


GENERAL CATEGORIES OF PERSONAL DATA COLLECTED 

The below table denotes the categories and sources of Personal Data that may be processed under this Policy in addition to the purposes and legal bases for such processing. Please note that the items contained within this table may be shared, received or processed by Moat Metrics, our partners that assist us in providing the products or services or help us improve our marketing or administration, persons with the legal right to access the Personal Data and Parties involved in potential business transactions. 


Identity and Contact Information

Examples of Personal Data Processed

First and last name, email address, postal address, phone number, job title, professional license numbers, account username and password, IP address, and national provider identifier or state license number.


Demographic information

Examples of Personal Data Processed

Age, gender, marital status, disability, and date of birth.


Commercial and Financial 

Examples of Personal Data Processed

Transaction records, products and services (purchased, obtained, or considered), requested documentation, customer service records, financial transaction history, transfers of value, and financial account number 


Professional and Educational Information 

Examples of Personal Data Processed

Job title or position, employer, National Provider Identifier number, work skills, employment history, graduate degree, certification, specialized training, responses to surveys and questionnaires, and enrollment history for our education and training events, LinkedIn profile  


Technical Information 

Examples of Personal Data Processed

IP addresses, browser type, browser language, device type, advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID)), the date and time you use our products and services, Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our products and services, activity on our products and services and referring websites or applications, data collected from cookies or other similar technologies, and geolocation information 


Purpose of Processing the Personal Data

To provide you with our products and services; to communicate with you; to identify and authenticate you; to customize content for you; to detect security incidents; to protect against malicious or illegal activity; to offer or provide our products and services, where appropriate or necessary; to ensure the appropriate use of our products and services; to improve our products and services; for short-term, transient use; for administrative purposes; for marketing, internal research, and development; and/or for quality assurance.


Legal Basis for Processing the Personal Data

For the purposes of our legitimate interests; in the public interest; to comply with a legal obligation; to perform a contract; to protect vital interests; in circumstances where we have requested and received consent; and for other purposes that may be required or allowed by law dependent upon the type of Personal Data.  


AGGREGATED, ANONYMIZED AND DE-IDENTIFIED DATA 

Moat Metrics may process anonymized/de-identified data. This is data for which the characteristics that can identify you, directly or indirectly, have been removed such that you are no longer identifiable, and this information is no longer considered Personal Data under data protection laws. We rely on our legitimate business interest, scientific or historical research and/or statistical purposes, consent or other purposes that may be required or allowed by law as the legal basis to anonymize Personal Data.

We may also obtain and use certain types of combined data sets such as demographic data for any purpose (“Aggregated Data”). Aggregated Data may be derived from your personal data but does not directly or indirectly reveal your identity. For example, we may aggregate certain information technology-related data of yours with others’ data to calculate the percentage of users accessing a specific feature on our website. We may use Aggregated Data for any purpose without restriction. However, if we re-combine or re-connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy. 


COMBINING INFORMATION

We combine information we collect on the website with information we receive from you in person, by email, or by other forms of communication. We also combine information you provide with information we obtain from third parties, service providers, publicly available sources and our subsidiaries, affiliates or related companies.

INFORMATION COLLECTED FROM CHILDREN

Our sites and apps are meant for adults. We do not knowingly collect Personal Data from children 17 years old or younger without permission from a parent or legal guardian. If you are a parent or legal guardian and think your child has given us information, you can email at Privacy@moatmetrics.com.

CROSS BORDER DATA TRANSFERS

We may transfer your Personal Data to recipients in countries other than the country in which your Personal Data was originally collected. When we transfer your Personal Data in such a manner, we take steps for your data to be protected consistent with the laws and requirements in your country, including the requirements that apply to cross-border data transfers. We implement appropriate technical and organizational measures to provide a level of security appropriate to the risk of protecting your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. As is the case with all websites, applications, products, and services, we unfortunately cannot guarantee security of the data collected at all times.

SALE OR TRANSFER OF DATA

If we are involved in a sale or transfer of all or some of our business assets or operations via a share or asset transaction, your personal data may be transferred to the acquiring organization who will be required to take at least the same or higher standards of care in the treatment of your Personal Data. Should such a sale or transfer occur, if required by law, you will be informed about this and may withdraw your consent to or, as applicable, instigate any other legally available rights as detailed in the “Rights and Choices” section of this Policy with regards to the processing and use of your Personal Data by the transferee.

COOKIES, WEB BEACONS AND OTHER TRACKING TOOLS

As outlined in the table above your interaction with our websites is an additional source for collecting your information. We may use “cookies”, web beacons, and other technologies to help us evaluate and improve the content or functions of the products or services we provide. We collect your information through several methods:


  • Web beacons

  • Pixels

  • Tags

  • Tracking Cookies

  • Marketing Cookies

  • Analytic Cookies

  • Social Media Cookies


Our Cookie Notice provides more detailed information about this topic and how we use cookies to enhance your experience and better serve you.


THIRD PARTY LINKS AND TOOLS

We may link to other sites or apps on our platforms that we do not control. If you click on a third-party link, you will be taken to a platform we do not control. This policy does not apply to the privacy practices of that website or platform. Read other companies’ privacy policies carefully. We are not responsible for these third parties. Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.


DATA RETENTION

We will retain Personal Data for as long as is necessary to carry out the purposes the Personal Data was collected for or for the period prescribed by applicable laws, whichever is longer. In considering how long to retain your Personal Data the following are considered:


  • The potential risk of harm if the data was subject to unauthorized use or disclosure;

  • The volume and sensitivity of the Personal Data; 

  • Applicable legal requirements; and

  • If circumstances have changed such that the purposes for which the Personal Data was collected can be achieved by other means.


When the retention of your Personal Data is no longer required we will delete or anonymize the data as per the details provided above.


YOUR RIGHTS AND CHOICES

Some jurisdictions such have provided individuals with rights in relation to the processing of their Personal Data. These rights are not available to everyone, and they do not necessarily apply in all contexts. Depending on the applicable law or the legal basis, you may have the right to:


  • Object to the processing of your Personal Data;

  • Request access to your Personal Data;

  • Request correction of your Personal Data should your Personal Data be inaccurate, incomplete, or obsolete;

  • Request erasure/deletion of your Personal Data;

  • Withdraw your consent to future processing where we processed Personal Data on the basis of your consent;

  • Request restrictions on the processing of your Personal Data, including restricting the sale of or sharing of your Personal Data;

  • Request the transfer of your Personal Data to yourself or a third party;

  • Opt-out of certain transfers to third parties.


To exercise a right that you believe you may be entitled to under applicable law you can contact us by submitting an email to Privacy@moatmetrics.com. We may need to verify your identity before we fulfil your request or, under applicable law, we may be unable to action your submission. We shall notify you in a timely manner of such decisions or requirements as necessary.


California Residents. Our California Consumer Rights Notice section provides an overview of how consumers in California receive certain privacy rights and protections.

Filing a Complaint. If you are not able to resolve a problem directly with us and wish to make a formal complaint, you can contact your local data protection authority or other enforcement authority.


CONTACT US

If you have any questions about this Policy or our data practices, you can write to us at: 

Attn: Data Privacy

Moat Metrics Inc

2525 E 29th Ave Ste 10B #344

Spokane WA 99223

Alternatively, you can email us at Privacy@moatmetrics.com.


POLICY UPDATES

From time to time we may change our privacy policies. The most updated copy will be found on our website. Please check our site periodically for updates.

Moat Metrics California Consumer Rights Notice

Effective Date: June 19, 2024 
Version Number: 1.0 


ABOUT THIS POLICY 

This California Consumer Rights Notice (“Notice”) supplements our Privacy Policy (“Policy”) by providing additional information about how Moat Metrics and its affiliates and subsidiaries (collectively, “Moat”, “Moat Metrics”, “Company”, “our”, “us,” or “we”) process Personal Data relating to California residents that is subject to the California Consumer Privacy Act, as amended from time to time (“CCPA”). We strongly encourage you to read in full our Policy in addition to this Notice. In the event of a conflict between the Policy and this Notice, the Notice shall control with respect to our processing of Personal Data relating to California residents that is subject to the CCPA, otherwise the Policy shall control. 


PERSONAL DATA DEFINED BY CALIFORNIA CONSUMER PRIVACY ACT 

Under the CCPA and for the purpose of this Notice “Personal Data” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined in the. Personal Data includes, but is not limited to, the following if it identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household (California Consumer Privacy Act Section 1798.140(v))


Personal Data does not include information that is deidentified or aggregate information. Nor does it include Publicly Available information. Publicly Available information is information lawfully made available from federal, state, or local government records, or information that a business has a reasonable basis to believe is lawfully made available to the public by the consumer or from widely distributed media; or information made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience. Publicly available does not mean biometric information collected by a business about a consumer without the consumer’s knowledge. 


PERSONAL DATA COLLECTION 

See the section of the Privacy Policy entitled “General Categories of Personal Data We Collect” for more information about the types of Personal Data we collect and about the sources from which we obtain Personal Data. This includes types of Personal Data that may be considered “sensitive” under the CCPA. 


PURPOSES OF PROCESSING PERSONAL DATA 

See the section of the Privacy Policy entitled “General Categories of Personal Data We Collect” for more information about the business and commercial purposes for which we collect, use, and disclose Personal Data, including Personal Data that may be considered “sensitive” under the CCPA. See the section of the Policy entitled “Data Retention” for more information about retention practices. 


PERSONAL DATA NOTICE 

See the section of the Privacy Policy entitled “General Categories of Personal Data We Collect” for more information about the circumstances in which we disclose Personal Data and the parties to whom we disclose such Personal Data. As described in the Policy, we disclose Personal Data relating to California residents for various business purposes to Company entities and Third-Party Service Providers that process such Personal Data on our behalf, including the following: 


Categories of Personal Data that we Disclosed for Business Purpose

  • Identity and Contact Information

  • Demographic Information

  • Commercial and Financial Information

  • Professional and Educational Information

  • Technical Information


YOUR RIGHTS AND EXERCISING YOUR RIGHTS

Your Rights under the California Consumer Privacy Act

You may have the right under applicable law to:

  • Request to know the categories of Personal Data we collect 

  • Request to know the categories of Service Providers and 3rd Parties we share your Personal Data with

  • Request access to your Personal Data (a copy of the data will be provided to you in a reasonable format)

  • Request we delete your Personal Data

  • Request we correct your Personal Data

  • Request we transfer your Personal Data to another person or organization

  • Request that we do not sell your data with third parties

  • Request that we opt you out of sharing your Personal Data for cross-context behavioral advertising or automated decision making

  • Request that we limit use or disclosure of Sensitive Personal Data

Our Verification Process

Before we can begin to process your request, we must first verify your identity. We will use the following points of information for our verification process.

  • Email Address

  • Full Name

  • Phone Number

  • Mailing Address

  • Employer, Service Provider, 3rd Party Vendor or Organization’s Name you are associated with

  • A unique ID assigned to you by Company (if applicable)


Requests made for categories of information about you requires that we verify your identity using at least two points of information listed above.

Requests made for specific information requires that we use at least three points of information listed above. Additionally, you will be required to provide a document signed under penalty of perjury affirming that you are the consumer who you are making the information request about.


For requests made for the deletion of information we will require two or three of the points of information above, depending on the sensitivity of the information requested to be deleted.

How To Make A Request 

To exercise your rights under the CCPA, please send an email to Privacy@moatmetrics.com with “CCPA” in the title.

We will not unlawfully deny you goods or services or discriminate against you for exercising your privacy rights. 

Proxy Requests 

Requests made by a California resident’s proxy will follow the same Verification Process as above. If you are submitting a request through a proxy, the proxy must provide documentation proving they have your permission. 

Sales and Sharing of Information of California Residents 

We do not sell or share your Personal Data, including Personal Data of minors under the age of 16, with third parties for any purpose other than to provision services to you, and which are in line with our Privacy Policy. To exercise your right to opt-out, please send an email to Privacy@moatmetrics.com.


PERSONAL DATA EXEMPT FROM CALIFORNIA CONSUMER PRIVACY ACT

Certain types of Personal Data are exempt from the CCPA. If you submit a request regarding your Personal Data, and in our sole opinion we believe that your Personal Data is either in part or in whole exempt from the CCPA we will inform you as such. Examples include Personal Data that is processed under the following laws or obligations:

  • Our compliance with federal, state, or local laws, compliance with a court order or subpoena to provide information, or cooperating with law enforcement and regulatory agencies in conducting investigations

  • Health Insurance Portability and Accountability Act (HIPAA)

  • Confidentiality of Medical Information Act

  • Gramm-Leach-Bliley Act

  • California Financial Information Privacy Act


For a full list of the exemptions please visit California Consumer Privacy Act Section 1798.145.


QUESTIONS AND COMPLAINTS

For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, you can contact the California Attorney General.


CONTACT US

If you have any questions about this Notice or our data practices, you can write to us at: 

Attn: Data Privacy

Moat Metrics Inc

2525 E 29th Ave Ste 10B #344

Spokane WA 99223

Alternatively, you can email us at to Privacy@moatmetrics.com,.


WE MAY UPDATE THIS NOTICE

From time to time we may change this Notice. The most updated copy will be found on our website. Please check our site periodically for updates.

UK & EU Privacy Rights

This privacy notice should be read in conjunction with our Privacy Policy. How we use your personal data and your rights:

  • When you visit, use, or register with Moat Metrics or use any Moat Metrics online product, service or mobile application, your personal data is controlled by Moat Metrics, Inc. dba Moat of 2525 E 29th Ave Ste 10B #344, Spokane WA 99223.

  • Your personal data is primarily used to provide you with the Moat Metrics products and services you request. It may also be used to comply with legal obligations we are subject to or to fulfill our legitimate interests, such as to personalize your experience, develop and improve our services or to detect illegal activities. With your prior consent, it may also be used to send you offers and promotions.

  • You have a number of rights including the right to request access to, change, or remove your personal data, or to change your marketing preferences (including withdrawing your consent at any time) – please see our Privacy Policy to learn more about managing your marketing preferences or deleting your account.

  • Our Data Protection Officer can be contacted by emailing Privacy@moatmetrics.com.

  • You have a right to lodge a complaint with your local Data Protection Supervisory Authority or with the UK Information Commissioner’s Office: https://ico.org.uk/for-the-public.

  • For more information about Moat’s data collection and use practices please read Moat’s Privacy Policy.

REPRESENTATIVES

Effective 20 June 2024:

Data Protection Officer

Moat Metrics Inc

2525 E 29th Ave Ste 10B #344

Spokane WA 99223

EMEA Privacy Rights

For residents of countries in the Middle East, Africa, and European countries that are not part of the EU:

This privacy notice applies to residents of countries in the Middle East, Africa and European countries that are not part of the EU. This privacy notice should be read in conjunction with our Privacy Policy. How we use your personal data and your rights:

  • When you visit, use, or register with Moat Metrics or use any Moat Metrics online product, service or mobile application, your personal data is controlled by Moat Metrics, Inc. dba Moat of 2525 E 29th Ave Ste 10B #344, Spokane WA 99223.

  • Your personal data is primarily used to provide you with the Moat Metrics products and services you request. It may also be used to comply with legal obligations we are subject to or to fulfill our legitimate interests, such as to personalize your experience, develop and improve our services or to detect illegal activities. With your prior consent, it may also be used to send you offers and promotions.

  • You have a number of rights including the right to request access to, change, or remove your personal data, or to change your marketing preferences (including withdrawing your consent at any time) – please see our Privacy Policy to learn more about managing your marketing preferences or deleting your account.

  • Our Data Protection Officer can be contacted by emailing Privacy@moatmetrics.com.

  • You have a right to lodge a complaint with your local Data Protection Supervisory Authority or with the UK Information Commissioner’s Office: ico.org.uk/for-the-public.

  • For more information about Moat’s data collection and use practices please read Moat’s Privacy Policy.

REPRESENTATIVES

Effective 20 June 2024:

Data Protection Officer

Moat Metrics Inc

2525 E 29th Ave Ste 10B #344

Spokane WA 99223

© 2024, Moat Metrics, Inc. | Privacy Center